For all UK orders our shipping price rates are calculated at checkout depending on the weight of your order;

0 - 2kg - £5
2 to 10kg - £7
10kg up > - £15

We sure do! We ship internationally with rates calculated at checkout. If your country is not an option at checkout please contact us on laura@wovenrosa.com.

Please note, all international shipments are subject to customs/duty fees upon arrival in the designated country. The amount charged is at the discretion of the country's customs & needs to be paid by the customer.

We always send our orders tracked delivery. Once your order has shipped you will receive a shipping notification with tracking information included so that you can check-in on the progress of the shipment.

We try our best to process and ship the order within 1-3 working days. We use a variety of couriers including Royal Mail, FedEx, UPS and DPD. International shipments can vary depending on location, but usually under 10 working days.

Please note that all orders placed on weekends or holidays will be processed the next business day.

Here! We are based online, and if you have any questions about any products feel free to drop us a message.

To shop our pieces in person, you can also see our stockists here.

We both source homewares from artisan partners and work directly with makers to create our own collections. You can read more about the artisans, craftswomen and craftsmen who we partner with here.

Our Cala Collection is made on the Balearic Island of Mallorca, Spain. We work with a small glass workshop who have been masters of their trade for many centuries.

Our tableware is all dishwasher safe.

We recommend using an 50 degree wash.

Where possible we always recommend hand washing your Woven Rosa tableware to keep them looking their freshest.

Our glassware and ceramic collections are handmade with natural materials, so exposure to extreme temperatures can cause small cracks in the homewares over time.

All of our homewares are created to live a long life. We have given recommendations in our Quality & Care section for how to keep your homewares their best.

All of our rugs are handmade by various different artisans on backstrap looms. Therefore, all the rugs that we sell are of different sizes. The majority of our rugs fall into two different shapes which we call small and large rugs. Our small rugs typically are around 80cm wide and 160cm long, these are great as carpet runners for halls. Our large rugs are two smaller rugs conjoined so measurements are roughly 160cm x 190cm.

Our textiles from the Pacha Collection are made out of either sheep wool or alpaca fibre. The wool is sheered from the animals that are reared in the artisans villages and spun, dyed and woven into rugs, cushions or throws ready for the next adventure. Take a look here to see the difference between sheep and alpaca.

Animal fibre is generally quite a stain resistant material and most stains should come out with a little help from a cold damp cloth. However if there seems to be a particularly stubborn stain, sprinkle baking soda on the stain and leave for an hour then vacuum off, you may need to repeat this and then clean with a damp cloth later.

Every couple of months we would recommend shaking or beating all of the dust out of your rug. All of our rugs are durable and are easily folded to make it a little easier for you to shake. For kitchen rugs or spaces with high footfall we would recommend doing this every month.

You can also use a steamer to clean your rug which will freshen the material.

All of our rugs are made by our artisan partners & occasionally, threads may pull. Don’t panic! You can carefully pull the tread back through from the other side of the textile. As a last resort you can cut the top of the loop and tie the two pieces together in a double knot and cut away the excess yarn. You may then be able to work the knot into the rug so it appears brand new again.

Natural dyes are all locally sourced ingredients from the Andes; with recipes that have been used for centuries with very little changing since been used by the Incas. The dyes used, depending on the colour and the intensity, can fade over long periods of time. However your rugs beauty will not fade - the wear of your rug will add character to it’s story.

We do advise you keep your textiles out of direct sunlight to preserve the colour.

Natural fixing agents are used in the process to dye our textiles so the dye should not run. However we recommend using an underlay to provide protection for the rug.

Check out our journal on how our artisans use organic material to dye textiles

We always looking for amazing independent shops to work with and would love to hear from you!

Please contact us on laura@wovenrosa.com for more information.