• Spot clean any spillages with warm water & a white cloth. Only use natural wool detergents & use sparingly to avoid any discolouration.

• To preserve the natural dye avoid immersing rugs & throws fully in water.  

• Cushions can be hand washed in cold water.

• Textiles can be professionally cleaned when needed.

• All of our rugs are reversible & we recommend rotating and flipping your rug on a regular basis to prevent wear & indentations from furniture. Keep out of direct sunlight to keep the colours looking bright & vibrant.

• Due to the nature of the products there may be signs of discolouration, blemishes & age; these slight imperfections should be a celebrated part of their story & is what makes them so special.

• Take extra care with alpaca items as this fibre is delicate.

• We recommend using an underlay for all of our rugs, especially our thin & medium stitch styles. An underlay reduces slip, prevents wear & the running of dyes onto carpet.   

To keep your rugs & throws fresh, air them outside quarterly.

If loose threads occur, carefully feed the thread back into the weave. If this isn’t possible, tie a knot close to the textile & cut the excess thread. When cutting a thread please make sure it is not attached or a structural thread as this may lead to further unravelling.